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My husband and I recieved a letter dated Feb 27 that Our account was in danger of being turned over to the state. We would like to keep the account even though it has been dormant for a while. We live in Oslo Norway.
We would also like to sign up for Online Banking so we can check Our account. Not sure if that is possible since the last bank card has expired. We haven't recieved a statement for a long time.
April 21, 2015 07:52:30 PM
1 person recommended this |
In reply to Elizabeth, Oslo
Thanks for coming by TD Helps, Elizabeth. We would be more than happy to help!
If you happen to have another deposit account with TD Bank that is currently active, you can contact us directly as we would be happy to transfer funds into the dormant account for you and that can also reinstate your account back to active status. Since you are abroad, please call us by dialing 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Please note that when you call, we'll need to verify information listed on your account, for security purposes.
Keep in mind that if you do not have another account here with TD that you are able to use to verify your personal information, we do require you to visit a TD Store. We apologize if this causes any inconvenience. To take a look at TD Stores you'd like to visit please use our Store Locator found here: http://bit.ly/TDStores.
Once your account is back to an active status, you can certainly take advantage of our fully featured online and mobile banking services and live telephone support available 24 hours/day, 7 days/week, 365 days/year.
Since you are not currently enrolled for Online Banking, we would suggest giving us a call to one of our dedicated Banking for assistance with enrollment. Please contact us from outside the United States via phone at the telephone numbers listed above.
Once you're enrolled, you're welcome to use this service to help you keep track of your account, and you can even communicate with us whenever you'd like using our Secure Messaging service available once you log in. To do so, please log in at our full website here: http://bit.ly/1eaISlq, click on the ''Customer Service'' tab, and the use the ''Send a Message'' link to talk with us about your account questions or requests.
We'd also like to provide a little information for you, considering that you mentioned that your account is dormant. Please see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the US. Please note that once an account becomes dormant, it can be turned over to the State in which the account was opened after a 3 or 5 years of no activity, depending on your location.
If this has occurred with your account, you'll be able to contact the State to claim the funds. There is no time limit to do this. You may be able to locate the contact information via your State's website, or you're welcome to contact us and we'll be able to provide that info over the phone.
We hope this helps, Elizabeth. Please let us know if you have any other questions.
Justin B, Mount Laurel
April 21, 2015 07:55:23 PM
hello I have a problem for my username and password plz help me.
April 24, 2015 04:14:11 PM
In reply to Rizwan, Queen
Hey, Rizwan! Sorry to hear about any trouble logging in today but we'll be glad to help!
If you can't bring your User Name or Password for your Online Banking account to mind right now, we invite you to give one of our Specialists a call, who will be more than happy to assist you in resetting this information. We can be reached directly at 888-751-9000, 24 hours a day, 7 days a week. Or, if this is for your BusinessDirect account, we can be reached at 800-493-7562 for assistance using Option 2.
If you are referring to your information for www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
And to reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 855-219-8050.
You're also welcome anytime at any of our convenient Store locations. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
We look forward to hearing from you! Take care and have a great weekend, Rizwan.
Kristen P, Mount Laurel
April 24, 2015 04:15:38 PM
In reply to Justin, Mount Laurel
Thank you for your information!
I have another account (Associated Bank in Wisconsin). Would it be possible to send a check to a TD bank branch in Allendale NJ (63 W Allendale Ave, 07401, in order to turn Our account to an active status? That is, make a deposit to our TD bank account, send the check with a deosit ticket. We don't have tickets with TD bank, only with the old name, Independence Bank.
Elizabeth, Oslo, Norway
April 27, 2015 12:09:20 PM
In reply to Elizabeth, Oslo, Norway
Welcome back, Elizabeth.
To activate a dormant account, we apologize as we would need to authenticate your account. If you have another active account here with TD Bank, please feel free to call us at 1-856-751-9000 or 215-569-0518 via landline with an Operator's assistance. We are available 24/7,
If you do not have another account here with TD that you are able to use to verify your personal information, we do require you to visit a TD Store here: http://bit.ly/TDStores. We apologize if this causes any inconvenience.
Please let us know if you have any other questions. Have a good one.
Yen D, Mount Laurel
April 27, 2015 12:11:11 PM