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I would like to be able to search and download transactions as well as look at check images back over a year. Is there any way to do this? It seems like your history only goes back 60 days and then only statements are available.
Megan, Lighthouse Point
January 30, 2019 09:03:51 AM
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In reply to Megan, Lighthouse Point
Transaction history is important and we'd be happy to help you review this information, Megan.
You're able to sign in to Online Banking to review your current activity here: https://go.td.com/2H8iXLO. Next, select the account that you'd like to review. By selecting your account, Online Banking will automatically display recent transactions.
While on this screen you have the option of searching the past 60 days of activity for specific activity such as checks, deposits or by amount.
If you need transaction details that are prior to the past 60 days, we recommend reviewing your statements. To view and print your statements, you may follow the steps below:
-Click on the 'Accounts' link at the top of the screen.
-Click on the checking account you would like to view statements for.
-Click on the 'Statements & Notices' tab.
-Choose the statement period you would like to view and click 'View'.
Typically statement copies online include check images on the final pages.
You're also able to download your statement using the Mobile Banking App. To do so, sign in after selecting the Accounts option. Next, select the account you'd like to review from the list followed by the Statements tab. This tab will first display the most recent statements released. You're able to select the drop down menu the change the year of information viewed. To download this information, please select the statement from the listing. You will be notified on the next page that this download has begun.
To learn more about the Mobile Banking App, please visit here: https://go.td.com/2RunflD.
If you need statement copies, you're able to select the print option while reviewing this information online or request that copies be mailed with a Banking Specialist.
You're able to reach a Specialist by calling us 24/7 at 888-751-9000, by visiting any TD Store during lobby hours or sending a secure message.
Take a look at TD Stores and their lobby hours here: https://go.td.com/1nq31dc.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located by selecting Account Options followed by Account Services. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We hope this clears things up, Megan, and have a great morning!
Megan K, Mount Laurel
January 30, 2019 09:04:12 AM