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I started a TD Premiere Checking account last week and yesterday opened up a TD Convenience account for my husband during the promotional period (at least, we were able to view the promotion on the home page at the time the accounts were opened). We both are new customers to TD Bank. We both should be meeting the direct deposit requirements via paycheck direct deposit from our employers within the next week and a half. Is there a household limit to receive the promotional reward (as in, one per household), or will we both be able to receive the reward provided we meet the guidelines? If the promotion ends before our paychecks are deposited will we still get the $300 and $150?
October 11, 2017 11:17:17 AM
In reply to Katie, Boston
Good morning, Katie!
Before we begin, we'd first like to take a moment to welcome to the TD Family, and let you know that we're more than happy to answer your concerns!
As you and your husband both opened two different account types to take advantage of the $150 and $300 Promotion that we are currently offering, we'd first like to take a moment to provide you with additional information. Our TD Convenience Checking account is currently offering a promotional bonus of $150 with direct deposits of $500 or more within 60 days of opening your account. Our Premier Checking account is similar, with the exception of a $300 bonus with $2,500 or more also having been credited to the account within 60 days of account opening.
If you'd like to learn more in regard to the specifics of this promotion, you're welcome to check out the link here: https://go.td.com/2eQORxu. By clicking on the 'View more details' link below the account of your choosing, you'll be able to view additional details and requirements for this specific promotion.
Additionally, please know that while we would like to further assist you with your account specific questions, TD Helps is not considered a secure forum, and because of this, we do not have access to you or your husband's personal information at this time. So that we may review your account with you, we ask that you contact us directly.
Our Banking Specialists are available to help 24 hours a day, 7 days a week, at 1-888-751-9000. Once on the phone, and after verification, they'll be more than happy to review your account with you to determine if you will meet the requirements for this promotion. Additionally, if you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Thanks for stopping by today, Katie, and welcome again to the TD Family! Have a great Wednesday.
Brittany M, Mount Laurel
October 11, 2017 11:17:34 AM