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i have been locked out of my online banking acount and am trying to reset my credentials. however i am currently overseas and am unable to call the customer service number. what can i do??
Guy, New York
September 24, 2014 12:08:25 PM
In reply to Guy, New York
Thanks for reaching out to us here on TD Helps, Guy. We're sorry that you are having trouble with your Online Banking and we'll be able to provide a solution for you.
For the security of your account once your Online Banking is locked we would have to verify you in order to assist further. Since you are overseas, you can reach us by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518. This call will have to be completed with a land line telephone.
We hope this is helpful to you and let us know if you any questions.
Colleen B, Mount Laurel
September 24, 2014 12:09:24 PM