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How can I access my statement from a specific month in the year. Particularly visibly seeing checks deposited from Jan-April 2015. This is my account information there should not be a charge correct?
January 14, 2016 10:32:04 PM
2 people recommended this |
In reply to Emma, Beverly
Thanks for reaching out to us on TD Helps, Emma! We'll be sure to provide some options for you regarding check images.
If your account(s) are enrolled in paperless statements, you'll have access to your account statements from April 2010. Please log into your account and follow the steps listed below to view your statements.
-Click on the Accounts tab at the top of the screen
-Click on the checking account number you would like to view statements on
-Click on the Statements tab
-Choose the statement period you would like to view and click View Statement
You could also send us a secure message through online banking to request check copies. To send a secure message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
Additionally, you may give us a call 24/7 at 888-751-9000 to request the check copies in question. Once our Banking Specialists verify your account information, they'll be glad to mail these copies to your home address. If you choose to send us a secure message or call us, it can take 7-10 business days to arrive at home; depending on your postal service.
Please also note that fees may apply for this type of request. Please take a look here: http://bit.ly/1cTejgt to view our current fee schedule.
We hope this helps and enjoy the rest of your evening, Emma! Take care.
Katherine G, Mount Laurel
January 14, 2016 10:33:44 PM