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I got a free 14 day trial, all I had to pay was the shipping and handling. I did not order anymore of the product, nor did I know the company was going to charge my account. This is all at the money I had until my next pay day, I need help
Susan, Sprinbg Lake Heights, NJ
February 6, 2017 09:04:18 AM
In reply to Susan, Sprinbg Lake Heights, NJ
We're sorry to hear about your situation, Susan. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Susan. Have a good day.
Megan K, Mount Laurel
February 6, 2017 09:04:32 AM