Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I want to switch my account type from TD Convenience to TD Simple
May 13, 2017 11:13:09 AM
In reply to Rodney, Linden
Thank you for contacting TD Helps today, Rodney. This is a great question, and we'll be more than happy to help.
You are welcome to change the type of account you have to another at any time! We invite you to visit https://go.td.com/1aDaRqd to view and compare our Checking accounts, or check out our Checking Selector Tool https://go.td.com/2fhzGCi for help selecting a Checking account that is the best fit for you.
To change your account type, you may contact us directly, 24/7, at 888-751-9000 to speak with a Banking Specialist. After account verification, we would be happy to help with your request. Another option is to send your request via Secure Message through your TD Bank Online Banking.
Please click here: https://go.td.com/1eaISlq to log into your account online. If you have not enrolled, and have a TD Debit Card handy, please click here https://go.td.com/1lU2qfY to start. Again, you will need your TD ATM/Visa Debit Card, your account number, Social Security number and your email address. If you need assistance, feel free to call us at 888-751-9000, available 24/7, so our Specialists may help.
Once you've enrolled and are logged in, to send a Secure Message, please select the "Customer Service" tab, then under "Message Center" please click on the "Send a Message" link, or select the "Send a Secure Message" link located on the left hand side of the screen in the "Message Center" box.
If you prefer, you may always visit us during lobby hours for further assistance! Check out http://go.td.com/1f9DSJR to find Store hours and locations.
We hope this information was helpful, Rodney. We hope you have a great day, and please enjoy your weekend.
Customer Service Team, Mount Laurel
May 13, 2017 11:13:52 AM