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July 24, 2015 04:24:04 PM
In reply to Catherine, Lowell
Thanks for joining us, Catherine. We hope your move went well and we'd be glad to help you update your address.
Depending on the type of account your have, we may have different options available to update your address.
You can request a change of address by phone 24/7 by dialing 888-751-9000. Additionally, if you've been enrolled for Online Banking for over 30 days, you can update your address once you log in. Please click here http://bit.ly/1eaISlq to access your account online. After you log in, please click on the "Customer Service" tab and then select "Change Address, Phone, Email Address" link to update your information. This method may be used for both your deposit accounts and loan or line of credit accounts. Please note; your change of address request can take up to 3 to 5 business days to be completed.
For deposit accounts, you also have the option to update your address by mail. You may mail the request to: TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215.
If you have a business account, you may update your address by visiting a TD Bank Store, logging in to your business account online or sending us a request via mail, as detailed above.
For Business accounts with Multiple Signers, address changes must be completed at your local TD Bank Store, during lobby hours. To find the nearest TD location, please view the Store locator here: http://bit.ly/TDStores.
To change your address for a Credit Card, you can do so by calling us 24/7 a 888-561-8861, logging in here http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on, you will need to click on "Services" then "Manage Credit Card" and finally "Update Address and Phone Number."
You can change your mailing address on a Personal Loan by calling us 24/7 at 800-937-5020, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Line of Credits and Home Equity Line of Credits (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form.
We hope this information helps, Catherine and have a great afternoon!
Megan K, Mount Laurel
July 24, 2015 04:24:32 PM