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Carlos, Union city
January 5, 2015 07:49:34 PM
In reply to Carlos, Union city
Welcome to TD Helps, Carlos. We'd be happy to help you change your password!
If you are able to log in to your online account, you can change your password at any time. First, visit this link http://bit.ly/1eaISlq to log in. Next, please click on the "Customer Service" tab and then under "Self Service" select the "Change password" option.
If you remember your user name but do not remember your password, you may reset your password through our self-service option. Once you’re at the log in page by selecting the link above, please click on the “Trouble Logging In” link that is located under the password field. Select the account type and input your user name. You will then be asked to answer two security questions. Once correctly answered, you will then be prompted to change your password. When creating your new password, here a few tips we can share with you:
-Use a combination of numbers, letters and special characters, but no spaces
-Your password should be unique. Memorize it and do not disclose it to anyone else
-Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
-Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
However; if you do not remember your user name and password to log into your Online Banking profile to change your password, our Specialists can assist you 24/7 by dialing 888-751-9000.
If you would prefer, you can also visit a local TD Bank Store. For lobby hours and locations near you, check out: http://bit.ly/TDStores.
If you’re referring to TD Bank BusinessDirect, please give us a call at 800-493-7562, Option 2.
If this is in regards to your TD Credit Card, we ask that you contact us 24/7 by dialing 888-561-8861 for assistance.
Also, you may contact 855-219-8050 for help logging into the TD Go Card site.
We hope this helps, Carlos and have a good night.
Megan K, Mount Laurel
January 5, 2015 07:50:37 PM