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November 3, 2014 03:15:04 PM
In reply to Robert, Lynn
Hey, Robert! Thanks for stopping by on TD Helps today. We're more than glad to assist with your password.
If you'd like to reset the password for your personal TD Bank Online Banking account and you currently know this password, you'll be able to change this information after you sign in. Please log in here: http://bit.ly/1eaISlq and once you have done so, click on the Customer Service tab at the top right. You're looking for the second link; please click on Change Password to complete an update.
If you're a BusinessDirect user, please log in here: http://bit.ly/1rvBmq8. You'll find the links to change this information at the Service Center, under the Customer Service tab. Click on Change Password, enter your current information and the new information you prefer, and submit at the bottom.
If you're unsure of your password, don't worry! We still have plenty of options for you. For your personal account, if you remember your user name and have a Social Security number, you'll be able to reset your password yourself. Please start here: http://bit.ly/1eaISlq. Then, please click the Trouble Logging In link located below the password field. After entering your user name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your password.
If you're unable to reset this yourself for any reason, or you need to reset the password for your BusinessDirect account, a Digital Banking Specialist will be more than happy to assist you. Please contact us directly at 800-493-7562, 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Representative will also be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
If by any chance you're looking to change the verification password on your account (password placed on your personal account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during the normally lobby hours to remove or change this password.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
To reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 1-855-219-8050.
We hope this is the info you were looking for, Robert! Take care and have a great day.
LiShu R, mount laurel
November 3, 2014 03:16:45 PM