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June 28, 2015 03:02:20 PM
In reply to Taiseer, Claymont
Great to have you with us today.
When updating your Online Banking password, a few possibilities apply. First, if you know your current password and you're able to log in to your personal TD Bank Online Banking account, you can reset this information yourself after you sign in. Please log in here: http://bit.ly/1eaISlq and once you have done so, click on the Customer Service tab at the top right. You're looking for the second link; please click on Change Password to complete an update.
If you're unsure of your password, don't worry; we still have plenty of options for you. If you remember your user name and have a Social Security number, you'll be able to reset your password yourself. Please start at the same page provided above. Then, please click the Forgot your password? link located below the password field. After entering your user name and the last four digits of your Social Security number, you'll be asked to answer two security questions. If you can successfully complete these steps, you'll be able to update your password.
If you're inquiring about changing your password as your has become locked or you don't have some of the information required to reset this yourself, a Banking Specialist will be more than happy to assist you. Please contact us directly at 888-751-9000, 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Hoping this provides the help you need with your password, Taiseer!
All the best and enjoy your Sunday.
Kristen P, Mount Laurel
June 28, 2015 03:05:07 PM