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January 5, 2015 06:51:34 PM
1 person recommended this |
In reply to Mohammed, Newark
Hey, Mohammed! Thanks for checking in with us, we're happy to help.
Since we're not sure from your message which information you'd like to change, we'll be glad to provide a few options for you.
If you'd like to update your login information for your TD Bank Online account, and you know your current login credentials, you'll be able to reset this information after you log in. Please log in here: http://bit.ly/1eaISlq and once you have done so, click on the Customer Service tab at the top right. The first two links there will be able to help you; please click on Change User Name and Change Password to complete an update.
If you'd like to change your login information as you're unable to access your account, a Banking Specialist will be more than happy to assist you with this reset. Please contact us directly at 888-751-9000, 24 hours a day, 7 days a week. Another option you have is to stop in at your local TD Bank Store, where a Customer Service Representative will be able to help you. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
Rather if you're referring to updating your personal information such as address or telephone number, you can submit a request online to do so. You may log in to your TD Bank Online Banking account at the first link provided above. After logging in, please visit the Customer Service tab and click on the Change Address, Phone, E-Mail Address link to send your new contact information. To update any other information, feel free to give us a call 24/7 at 888-751-9000, or stop in at any Store mentioned at the location finder provided above.
Hope this helps, Mohammed! Take care and have a wonderful evening.
Kristen P, Mount Laurel
January 5, 2015 06:52:33 PM