Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
i used the ATM but it can only withdraw cash.
August 28, 2014 03:26:05 PM
17 people recommended this |
In reply to bryan, worcester
Thank you for coming by TD Helps today, Bryan. Sorry to hear you are unable to view your balance at the ATM. We'll be sure to provide a few options to get your available balance.
We offer the ability to see your account balance through Online Banking. If you are not enrolled, please click here: http://bit.ly/1lU2qfY to start the enrollment process for TD Bank Online Banking. Please choose Personal from the drop down box. Once you’re there, please complete steps 1 through 3. You will need your Social Security number, your TD Bank ATM/Visa Debit Card, your account number, and your e-mail address. Once you’ve completed the application, you should have immediate access to your account(s)! If you do not have the required information to set up your Personal Online Banking, that’s okay! We can provide other options for you. You may contact us 24/7 at 1-800-493-7562 to speak with a dedicated Digital Banking Specialist. After account verification, we would be happy to help get you enrolled!
If you are looking to enroll for TD Bank BusinessDirect and you have your debit card, follow the link above and choose Business from the drop down box. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business Taxpayer Identification Number, account number, ATM/Debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and Password.
If you have trouble enrolling, you could visit your local TD Bank Store during lobby hours for a personal and/or business Online Banking enrollment. For hours and locations near you, check out: http://bit.ly/TDStores.
To look at your balance via smartphone, TD Bank Mobile App is quite easy after you have enrolled with TD Bank Online Banking. Feel free to visit http://bit.ly/1hOPk1H for more information on the TD Bank Mobile App.
If you'd prefer to call to get your balance, contact out Automated System at 800-937-2000. Once you enter your account number you will be prompted to enter your PIN, if you have not used this service before, your PIN will be the last four digits of your Social Security number. After you've entered the PIN you can follow the prompts to check your balance along with many other options and services. As always, you can speak with a live Representative 24/7 at 888-751-9000.
We hope this helps, Bryan. Enjoy the rest of your day!
Cameron P, Mount Laurel
August 28, 2014 03:28:22 PM
2 people recommended this
hi i have a question i got a interac transaction from canada from td bank card i got the email and i have online banking in el salvador but when i want to deposit i have no options for my bank b brqnch it shows banks in canada how can get that money ? I have a TD bank debit card but its expired already and I ha ent use it since 2013
ricardo, san salvador
August 12, 2017 01:45:55 PM
In reply to ricardo, san salvador
We appreciate you coming to TD Helps today, Ricardo.
Based on the information you have provided us with, it sounds as if you may be looking to contact TD Canada Trust. Please understand that you have reached the U.S. side of TD Bank.
For further assistance with your concerns, we recommend that you contact TD Canada Trust directly. If you'd prefer, you may ask your question again on TD Canada Trust TD Helps Page! To do so, click here: https://go.td.com/1Ymzfmu, as this link will take you directly to their page.
If you'd rather speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 1-866-222-3456. If calling may not be convenient for you, check out the link we have provided here: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We hope this helps. Have a great day, Ricardo.
Brittany M, Mount Laurel
August 12, 2017 01:46:12 PM
1 person recommended this