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Hello Im Albin, Im from Macedonia and I was work and travel student this year in US, I opened an account in TD Bank but i dont know the password I have forgot it, so please can you tell me whats my situation and balance at this account and can you close it as soon as possible please...!!
Thank you very much.
Albin, Wildwood, NJ
October 19, 2015 07:03:35 PM
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In reply to Albin, Wildwood, NJ
Thanks for stopping by TD Helps today, Albin. We'd be happy to provide you with options to get logged back into your account and to close your account.
You may call at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. After account verification, one of our Specialists will be happy to help you log into your Online Banking account, and also review your options for banking while in Macedonia. If you do choose to continue closing your account, they'll also be able to explain or help with methods to do so.
If your account has remaining funds, the easiest way to close the account from abroad is via mailed written request. You may request to close your account and any available money will be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A P.O. Box 1377 Lewiston, Maine 04243-1377
If you prefer another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. If you choose to use this method, once the funds have been removed, please contact a Specialist 24/7 from outside the United States at the number mentioned above. It will be necessary to make a specific request to close the account once the balance is at zero; please note, the account will not close automatically. Or if it's easier, once the balance is zero you can also send a Representative your request to close your account via Secure Message, after logging in to your Online Banking.
We hope this information is useful for you, Albin. If you have other questions, please don't hesitate to reply on TD Helps. Enjoy your evening.
Customer Service Team, Mount Laurel
October 19, 2015 07:04:34 PM