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I have a TD 60 Plus Checking account. I have moved to the Buffalo, NY area, and there are no TD bank offices here. Hence, I want to close my account. My most recent balance was only $6.28. It doesn't make sense for me to continue paying a $10 maintenance fee. Can you close the account for me? Thank you, George Faeth
George, Snyder, NY
December 15, 2017 09:48:04 AM
In reply to George, Snyder, NY
Thanks for writing in George. We'll be happy to provide options on how to close your account.
We'd hate to see you go George! However we understand when you relocate your banking needs may change.
Unfortunately, we are unable to close your account through TD Helps, as it is considered an unsecured site. Therefore we do not have access to your personal or account information.
To start, we'd like to inform you that in order to close your account, the balance must be zero. Since you are not near a TD location you may withdraw any remaining funds with checks or your debit card if the card still active, and request to close the account. Once the account is zero, please contact us 24/7 at 888-751-9000 to close the account, or send us a secured message. To send a secure message you must first login to your TD Bank online profile. You can do so by clicking here: https://go.td.com/1eaISlq. On the left hand side, you should see an option to 'Send a secure message' located in the 'Message Center.'
Another option would be a written request to have your account closed. You may request to close your account and any available money will be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
P.O. Box 1377
Lastly, as you mentioned you did not want any additional maintenance fees assessed, if your account happens to become overdrawn, you would be unable to close the account until the balance is zero. We recommend contacting us directly at the number mentioned above, so we may further assist you with closing your account.
We hope this helps a bit.
We wish you the best of luck on your new journey in Buffalo!
Alara B, Mount Laurel
December 15, 2017 09:48:19 AM