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Jorge Mario, Union City, NJ
August 26, 2015 10:03:08 AM
1 person recommended this |
In reply to Jorge Mario, Union City, NJ
Welcome to TD Helps, Jorge. We're more than happy to help answer your question.
In order to remove a Biller that is no longer needed, you must first log in to Online Banking. If you are using our Personal Online Banking, you may do so here: http://bit.ly/1eaISlq. After you sign in, please follow the steps below to delete your payee:
1. Click on the “Bill Pay” tab located on the top of your screen.
2. Click on “Manage Your Bills” tab.
3. Select the Biller from the “Biller Name” list.
4. Choose the option “Delete this Biller” from the “What would you like to do?” options list.
5. You will be asked to confirm your selection, click “OK” to delete the biller.
If you are using our personal Online Banking, please follow the steps below to delete your payee:
If you are using our BusinessDirect online banking, you would have to log in here: http://bit.ly/1rvBmq8. After you sign in by using your user ID and password, please follow the steps below to delete your payee:
1. Click on Bill pay 2. Click on Manage Payees 3. Click on the Payee name 4. Click on Delete payee
To remove an automatic payment, please follow the first three steps above. Once the Biller information is displayed, please choose Delete Automatic Payment from the list, and click Ok.
If the operation is successful, you will receive a message stating that the Biller has been deleted. Please be aware, if you are attempting to remove a Biller that has a recurring payment, you will first need to cancel the payments within Bill Pay.
If you have any questions or need assistance, please call us 24/7 at 800-493-7562 to speak with a Banking Specialist, or visit a Store near you. To find hours and locations take a look at http://bit.ly/TDStores .
Let us know if this helps and have a great day.
Brian M., Mount Laurel
August 26, 2015 10:03:49 AM
1 person recommended this