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I closed my checking account earlier this year and cannot access the account online. Is it possible to download my statements for 2014?
February 6, 2015 03:45:27 PM
In reply to chris, brookyln
Welcome to TD Helps and thank you for sending us your question, Chris.
As you've mentioned that your account has been closed, it will no longer be available to view online. Don't worry, as we can still provide you with the statement copies you need. Please note that TD Bank retains seven years of history for accounts in our records, and we'd be able to provide you with copies from this time frame.
To better assist you, you will need to request your statement copies by stopping by any local TD Bank Store, during lobby hours with your valid photo ID. Any one of our dedicated Customer Service Specialists would be able to assist. To find a TD Bank near you, check out http://bit.ly/TDStores.
Please also note, depending on the copies you are looking for, fees may apply. For more information, please refer to your Account Guide and the current Personal Fee Schedule here: http://bit.ly/1cTejgt (located under “copies”).
Just in case you still have active accounts with us and currently are able to view them via online banking, you may then feel free to call us 24/7 at 888-751-9000 or send us a Secure Message via online banking to request your statement copies.
If you choose to send us a secure message, please include the closed account number in your message. If you have personal TD accounts and are signed up for our Retail online banking, please click here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your weekend.
LiShu R, Mount Laurel
February 6, 2015 03:46:23 PM