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I am a Canadian but have a US TD account based in Lake Placid, Florida. I would like to e-transfer to my sister in Colorado, US account to US account. is this possible and if so where do I find it on tdbank.com
Maureen, Lake Placid
June 1, 2017 01:44:38 PM
In reply to Maureen, Lake Placid
Welcome to TD Helps today, Maureen. We'd be glad to help with a few options.
First, you may be able to use our Send Money feature while logged in to Online Banking here: http://go.td.com/1eaISlq. To learn more about this service, you're also able to visit here: https://go.td.com/2om5M3X.
Please keep in mind that in order to use this service you will need a U.S. address, a unique U.S. phone number, an active unique e-mail address, and a Social Security Number.
To send a transfer and enroll in this service, please follow the steps below:
1. Log in to Online Banking
2. Select Send Money
3. Ensure your email address shown is correct.
4. Read and accept the Terms and Conditions.
5. If you sign up with your mobile number, select text or call to receive a verification code. If you sign up using your email we'll send you a verification code by email.
6. Enter the code to verify your email address or mobile number.
7. We'll show your accounts that are eligible for Instant Transfer. Just choose the one you wish to use.
If you do not have any contacts set up using Send Money at this time, you will need to select Add New Contact after selecting Send.
You are also able to complete a transfer using the Mobile Banking App. Simply select Send Money from the transfers screen, enter your information and follow the steps mentioned above.
If you have any trouble enrolling or completing a transfer, please contact a Tech Support Specialist 24/7 at 800-493-7562.
You are also able to schedule a payment using Bill Pay to have a physical check mailed. To make a single payment, please follow the steps below after signing in:
1. Click on Bill Pay
2. Click on the Payment Center
3. Enter the amount of the payment next to the name of the biller that you would like to pay.
4. Select a Payment Date
5. Click on Make Payments
6. Click on Submit Payment
If you need to add your sister as a payee, please select Add a Company or Person. You are also able to reach out to the number above if you have any trouble.
We also offer wire transfers at our TD Stores. If you're planning a trip to the U.S. or are in Florida right now, feel free to step into a TD Store to complete a wire. To send a domestic wire you will need the name, address and ABA routing number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number.
You are able to view TD Stores here: http://go.td.com/1f9DSJR.
We hope these options help, Maureen. Have a wonderful day.
Megan K, Mount Laurel
June 1, 2017 01:44:53 PM