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Last Cycle the account closed at $10,187.00. However, the amount subject to interest used by TDB was $12,589.24. How can the amount subject to interest be higher than the ending balance? Also, how is my monthly payments applied? Could you provide a mathematical example in that I've read all the information on how interest is determined and used many formulas but none of my calculations are correct. I am aware that interest is charged on any outstanding balance but I'm operating on the premise that if I pay the outstanding "new purchases" by the next billing cycle, then no interest is charged. Is that correct? Thanks. T.7-28-15 NJT 11:52 AM
David, East Orange
July 29, 2015 11:19:17 AM
In reply to David, East Orange
Thanks for reaching out to us on TD Helps, David.
We understand the interest calculation can be confusing, that's why our dedicated Banking Specialists are here 24/7 to answer any inquiries you may have about your particular account. If you are referring to a TD Visa credit card account, please contact us directly at 888-561-8861. If you're referring to a line of credit account, please feel free to discuss if further wish us at 800-937-5020. Additionally, regardless of the account type, you're always welcome to sit down and speak with our Store Representatives directly at your local TD Bank Store location, during normal lobby hours. Upon proper verification, they'll be more than happy to explain to you in great details. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Thanks again for writing in, David. Enjoy your day!
LiShu R, Mount Laurel
July 29, 2015 11:20:20 AM
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