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September 16, 2014 01:28:16 PM
In reply to JESSIE, SPRINGFIELD
We are thrilled to see you are visiting us at TD Helps, Jessie.
Now-a-days there is so many user names and passwords we have to memorize that it is easy to forget them once in a while. No worries, we are here to help!
If you are unable to remember your Online Banking information, both your username and password, or if you’re referring to TD Bank BusinessDirect please give us a call at 800-493-7562. Our Digital Banking Specialists are available 24/7 and after account verification they can help you access your account again.
If you are having trouble retrieving the login credentials for your TD Bank Credit Card, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
You may also visit your local TD Bank Store, where a Representative will be able to help you, please check here http://bit.ly/TDStores for Store locations and hours near you.
We hope this answers your question, Jessie and enjoy the rest of your day!
Colleen B, Mount Laurel
September 16, 2014 01:29:23 PM
hi. Id like to know the parameters for my login name and passwod so i can rrecal that info. thanks in advance. is my login just letters or an email acct?? and does pword need Caps and numbers AND Punctuation?? thanks..
debra, wellesley hills, ma 02481
February 2, 2018 06:54:43 AM
In reply to debra, wellesley hills, ma 02481
Thanks for joining in on the conversation today, Debra.
This is a great question!
Here at TD Bank, there are currently no restrictions on the characters, numbers, or letters that can be included in a User Name. Because of this, we apologize for any inconvenience; however, we would be unable to provide the specific parameters for your personal User Name. But please don't worry!
As our friend Colleen mentioned above, you're more than welcome to connect with one of our Tech Support Specialists for further assistance. For your convenience, they are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 800-493-7562. If you're unable to call, you may always visit your nearest TD Store location for further assistance. Customer Service Representatives are here to help during lobby hours, and you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest TD Store location, as well as their lobby hours and contact information.
We apologize that we're unable to assist you directly today, Debra, but we look forward to hearing from you soon.
We hope you have a good start to your Friday, and a great weekend.
Brittany M, Mount Laurel
February 2, 2018 06:55:25 AM