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I accidently didn't write my account number down when I made an account online, I already made my first deposit and I am waiting for my debit card in the mail. Is there any other way I can find my info online? I need to get my direct deposit information now! also I want to make an account online but don't know my account number.
Melody, Lake worth
March 26, 2015 03:26:54 PM
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In reply to Melody, Lake worth
Thank you for opening an account with TD, Melody. We'd be happy to help.
Based on your questions, it sounds as though you're aware that our self-enrollment feature for Online Banking requires both your account number and your ATM/Debit Card number. Even though this may be true, you are able to call us 24/7 by dialing 888-751-9000 to enroll in online access. After account verification, our Representatives will be happy to help you sign up. You are also able to visit a TD Store during lobby hours to enroll. To take a look at Store locations near you and their hours please visit http://bit.ly/TDStores.
If you applied for your new TD Bank account online and requested a new debit card during account opening, you should expect to receive your card by mail at the address you provided within 7 to 10 business days. Please note that delivery times can vary depending on your postal office.
If you prefer to have your new Debit Card sooner, you can also request a card during your visit at a TD Store. All TD Banks have an instant issue machine where you may obtain a new card, seven days a week, and you'll be able to leave with a card in hand! Once at the Store, if you did order a Debit Card online that is currently being mailed, please ask the Store Representative to close it since it will no longer be useful once you activate the card you will receive at the Store.
In regards to your account number, you may view your account number located on your personal check if you have them. The account number is the second set of numbers shown on the bottom of the check. Take a look at our Check Sample for help on where you can locate this information: http://bit.ly/1qH2i2K. You may also view your account number by looking at your paper statements; which is located at the right top corner of the page. As you've mentioned that this is a new account, you will receive your paper statement within 30 days from opening the account.
If you don't have any paper statements on hand, that is okay. You're able to retrieve your account number by visiting a Store or after you've enrolled for Online Banking.
You've also mentioned signing up for direct deposit. Depending on your employer, you may use either the Direct Deposit Authorization Form, which can be found here: http://bit.ly/1hLQ1cP, or you may use a blank voided check to set up your direct deposit. Keep in mind that you will need your account number and routing number for the form.
Routing numbers are determined by the location in which you've opened your account. If you are unsure of your routing number, you may look it up here: http://bit.ly/1cmRPoF. If you're still uncertain, please feel free to contact us 24/7 by dialing the number mentioned above or by visiting your local TD Store.
We hope this information helps, Melody and have a good afternoon.
Megan K, Mount Laurel
March 26, 2015 03:29:10 PM