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I'm trying to remember my security question and answer but can't access it
July 15, 2014 05:37:45 PM
9 people recommended this |
In reply to Roxie, Brooklyn
Thanks for connecting with us here on TD Helps, Roxie. We would be happy to help guide you in the right direction.
If you are able to log onto your TD Bank Online Banking, you can view and change your security questions and answer by selecting the "Customer Service" tab. Once you’re there, under "Self Service" please click on the "Change Security Question/Answers" link. It will then take you to the "Update Your Security Questions and Answers" page where you can change/update your information by selecting the "Change" link after each question.
If you are unable to log onto your Online Banking, that’s okay! You can contact us at 1-800-493-7562 to speak with a Digital Banking Specialists who are available to you 24/7 for your convenience. After account verification, our Specialists would be happy to help! You may also visit us during lobby hours for further assistance. For hours and locations near you please take a look at: http://bit.ly/TDStores.
We hope this helps Roxie. Enjoy your day and please keep in touch!
Megan K, Mount Laurel
July 15, 2014 05:38:29 PM
3 people recommended this