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I recieved a deposit few days ago but I have no idea who did it. I can't find it in the online statement. How can I know where was the money from? I'm not in the US now.
October 19, 2015 10:42:59 AM
In reply to jennifer, boston
Great to have you with us today and we apologize for any confusion about a transfer you received.
To find out who may have sent this for you, we will need to review your account directly and assist you in researching this info. Since you're outside the U.S. right now, we have a couple of options for you to get in touch with us.
First, also welcome to send us a Secure Message from within your Online Banking account. To do so, please log in to your account online. Once you have done so, you can locate the Customer Service tab at the top right, and then click on Send a Message. Feel free to submit your inquiry and a Specialist will respond shortly with more information.
If you're able to call or prefer to speak with a Specialist directly, we can also offer you a phone option. You can contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week.
We do hope this will help clear up any missing information, Jennifer.
Thanks again for writing in and enjoy your time out of the States!
Kristen P, Mount Laurel
October 19, 2015 10:43:54 AM