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December 16, 2014 04:31:03 PM
In reply to Michael, Bridgeton
Welcome to TD Helps, Michael. We would be happy to help.
If you are currently using TD Bank BusinessDirect Online Banking, the images of checks deposited during the previous and current statement cycles are viewable online. Please note; the images of ATM deposits are not available online at this time. To view the images of your deposited items, please first access your online banking from here: http://bit.ly/1rvBmq8 and then follow the steps below:
- Click on the Accounts tab
- Click on the blue hyperlink of your accounts name
- Make the selection from “Show the Transactions From" which is under Account History.
- Locate the deposit
- Click on View
- Click on Deposit Details
However, if you are currently signed up for Retail Online Banking, this feature is not available online at this time. We may mail the images of deposited items to your address on file per your request. Please note; a charge may apply for this service. For more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you are enrolled for Online Banking, you are also more than welcome to send us a secure message by clicking here: http://bit.ly/1eaISlq for additional assistance. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”.
You may submit deposit copies request by contacting us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Please click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
We hope this helps and have a great one!
Colleen B, Mount Laurel
December 16, 2014 04:31:48 PM