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My wallet was stolen on Sunday, my TD bank debit card happened to be in my wallet at the time. My question to you is Can I get a new one? Will I have to pay any fees or anything?
Salik, Bangor, Maine
May 13, 2015 02:28:14 PM
In reply to Salik, Bangor, Maine
We're sorry to hear that your wallet was stolen, Salik! We'd be happy to help you replace your Debit Card.
If you have not done so already, we recommend reaching out to us immediately to close your Debit Card for your account's security.
You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to close your Debit Card and help issue a new one free of charge! Keep in mind that Debit Cards requested over the phone will be mailed to you and may take up to 7-10 business days to arrive.
If you are near a TD Store, you are able to visit any Store location for assistance during lobby hours. To find a TD Store near you please visit http://bit.ly/TDStores. Please be sure to bring a valid photo I.D. (Driver's License, State ID, or Passport etc.) for verification purposes.
Additionally, whether at the Store or by phone, our Specialists would be happy to review your account with you to ensure that no unauthorized activity has occurred.
We hope to hear from you soon, Salik and have a good afternoon.
Megan K, Mount Laurel
May 13, 2015 02:28:43 PM