Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
i forgot my password for one of your giftcards we got from friends. But I live in Germany and that makes It difficult to contact you by phone.
Is there a chance to get a new password by email?
Thank you so much for your help!
Franziska, Hannover (Germany)
April 19, 2015 04:55:49 PM
In reply to Franziska, Hannover (Germany)
Hi Franziska, thank you for coming by TD Helps today! We are happy to assist you.
Your TD Visa Gift Card comes with a pre-determined PIN, which are the last four digits of your card number. You can change your pin by logging into: http://bit.ly/1dmtzim. We invite you to check out: http://bit.ly/1cIdAj6 for our frequently asked questions regarding our TD Bank Visa Gift Card and also here: http://bit.ly/1o97391 for the TD Bank Visa Gift Card Agreement.
If you are referring to enrolling your TD Go Card for online use, please take a look here: http://bit.ly/1d2j6OJ for all the information you may like to know.
If you have additional questions or concerns, please feel free to contact us 24/7 at 888-294-2249. You mentioned before that you were in Germany, if so you may contact us 24/7 also by dialing 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Thanks again for coming by Franziska, and have a great day!
Cameron P, Mount Laurel
April 19, 2015 04:58:50 PM