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I need the balance on my TD Visa card statement. I am unable to do this using my Visa card number. Your system tells me I need an Access card number. I am unable to get an Access card unless I quote my Access card Number.
Thomas, WINNIPEG, MB
September 22, 2017 02:17:17 PM
In reply to Thomas, WINNIPEG, MB
Welcome to TD Helps, Thomas.
We're so sorry to hear that you're having trouble obtaining an access card.
Before we begin, we notice that you're writing into us from Canada, and as you are requesting an access card, it sounds as if you may be looking to contact TD Canada Trust. Please understand that, at this time, you have reached TD Bank here in the United States.
For further assistance with your concerns, we recommend that you contact TD Canada Trust directly. If you'd prefer, you may ask your question again on TD Canada Trust TD Helps Page! To do so, click here: https://go.td.com/1Ymzfmu, as this link will take you directly to their page.
If you'd rather speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 1-866-222-3456. If calling may not be convenient for you, check out the link we have provided here: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We're sorry we couldn’t assist you further today, Thomas; however, we hope you have a great weekend.
Brittany M, Mount Laurel
September 22, 2017 02:17:34 PM
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