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You guys sent a check back to me that was drafted from my account which was written to them and it should have been written to me, instead. I'm disappointed.
Gregory, Grand Prairie
November 10, 2015 09:51:06 AM
In reply to Gregory, Grand Prairie
Welcome to the TD Helps Community, Gregory.
Based on the information you have provided, it sounds like you are referring to our TD Bank Online Bill Pay. Please know that we would like to assist you directly, but we do not have access to your personal information since this is considered an unsecured forum. To assist you better, we'd ask you to give one of our Tech Support Specialists a call anytime it's convenient for you at 800-493-7562. They're available 24/7 and are glad to be of help with your Bill Pay account. For a little more information about the TD Bank Bill Pay service, including our FAQs, please see http://bit.ly/1nAVkiK.
If you'll be nearby any of our convenient Store locations, we also invite you to stop in for assistance, and please click here: http://bit.ly/TDStores for a listing of our Stores nearest you.
Thanks for reaching out, Gregory and have a great day.
Alara B, Mount Laurel
November 10, 2015 09:52:17 AM