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i got an online personal banking account. i forgot my password and typed the wrong password a few times. i tried to reset my password. However, it says it needs my social security number. I didnt fill it in because i dont have one but the reset password page required me to type it in. What should i do?
felix ming, plattsburgh
December 17, 2014 10:33:45 PM
In reply to felix ming, plattsburgh
Thanks for coming by TD Helps, Felix! We're sorry for any trouble that you are having with your online banking and we'll be sure to point you in the right direction.
We recommend contacting out 24/7 Customer Service line at 888-751-9000 at your earliest convenience. Once our Banking Specialists verify your account information, they'll be able to assist you with your online banking. If you are unable to call us, that's ok. You may stop into any TD Bank location during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and please let us know if you have any additional questions, Felix! Take care and have a good one.
Katherine G, Mount Laurel
December 17, 2014 10:34:45 PM