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They will automatically send the money back but my card and account doesn't exist. What can I do?
December 1, 2015 01:32:31 PM
In reply to Simona, Boston
Hi Simona and thanks for connecting with us on TD Helps.
If you have another active Checking or Savings account with TD Bank, the credit will be transferred to that account. We'd like to inform you that when a merchant processes a refund to your ATM/Visa debit or credit card, it usually takes 3-5 business days to be credited. There are times when the funds may take longer to be credited to your account as the refund is based on when we receive notice from the merchant. If you do not have any active accounts with TD Bank we recommend for you to contact the merchant to discuss your options further. If you have any other questions, feel free to give us a call 24/7 at 888-751-9000.
Have a great day.
Sandy D, Mount Laurel
December 1, 2015 01:33:16 PM