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i am out of the country until tuesday and i was charged two over draft fees. I was unaware that my account was even close to being overdrawn and when i found out it was i took immediate action to fix it. How ever with not being in the country i had to have my mom and a friend deposit money for me. Can you please help me? I need that 70.00 to get back in the country.
Amanda, ocean city
February 24, 2015 01:19:19 PM
In reply to Amanda, ocean city
Welcome to TD Helps, Amanda. We'll be sure to point you in the right direction for assistance with your account.
Please understand, as TD Helps is considered an unsecured forum, we are unable to obtain personal account information. We recommend giving us a call 24/7 to go over your account. As you mentioned you're out of the country, you may reach us by dialing 1-856-751-9000 or you may call collect by asking the operator to dial 1-215-569-0518, from a land line phone.
If you're unable to call and you use Online Banking, you may send us a secure message. To do so please click here: http://bit.ly/1eaISlq. On the left hand side of the page, you should see and option to "Send a secure message" located in the “Message Center.”
If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, account number, and e-mail address. Once you have successfully enrolled, you will have immediate access to your account to send us the secure message.
We look forward to hearing from you, Amanda and have a great day.
Colleen B, Mount Laurel
February 24, 2015 01:28:11 PM