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I was told to enter cashrewardstdbank.com = did that - only listed "related searches" - I want to redeem the rewards I have earned - impossible to do? Should I just cancel my credit card and forget about the whole thing?
November 6, 2015 09:44:01 AM
In reply to Rosalind, Marlton
Thank you for coming to TD Helps with your inquiry, Rosalind. We understand your frustrations and would like to point you in the right direction, so you may redeem your rewards as soon as possible.
First, your Cash Rewards points can be viewed and redeemed online directly from here: http://bit.ly/1Dycky8. Once you're logged on, you will see your available points in the middle of the page, you should also see the "Redeem Points" option on the same screen underneath Awards Summary. Once you're ready to redeem your points, simply click on Redeem Points link, it should take you to the page where you can browse awards categories and redeem when you're ready. If you have not yet enrolled and would like to do so, please feel free to sign up from here: http://bit.ly/1mZCFef. If you encounter any issues with enrollment, please connect with a TD Card Services Specialist 24/7 at 888-561-8861, who can help get your online banking up and running, they can also assist you with redeeming points upon proper account verification.
Additionally, feel free to stop by your local TD Bank Store location, during lobby hours and our friendly Store Representatives will be more than happy to help. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.
Let us know if you have any other questions. We hope you have a nice weekend, Rosalind!
LiShu R, Mount Laurel
November 6, 2015 09:47:17 AM