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Hello, how can i get a new debit/credit card?
November 14, 2017 09:18:03 AM
In reply to Nancy, California
Welcome to TD Helps, Nancy.
It's great to hear from you this morning! We'll be more than happy to provide you with all the different options you have when wishing to obtain a debit card so that you may choose the one that is the most convenient for you.
The first option you have is to visit a TD Store location. All of our Store locations have instant issue machines, and you'll be able to obtain a debit card for your account on the spot. By doing so, you will have immediate access to your account! If you'd like, you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest Store location, as well as their lobby hours and contact information.
If you're unable to visit a TD Store location, that's okay, as you may contact us either over the phone, or by secure message, to request to have your debit card mailed to your current address. If you'd like to reach a Banking Specialist by phone, you may simply dial 1-888-751-9000, 24 hours a day, 7 days a week, or as previously mentioned you can send us a secure message by simply logging into your Online Banking from here: https://go.td.com/1eaISlq.
Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
Should you choose to send us a secure message to request a new debit card, please be sure to include the account number you wish to receive a card for, as well as the address you would like to have your card mailed to. It's important to note that this information will be needed to complete your request.
Just in case you may be looking to obtain a new credit card, and not a debit card, we ask that you connect with a TD Bank Credit Card Specialists by simply calling 866-686-4708, 24 hours a day, 7 days a week.
We sincerely hope this helps, Nancy, and we look forward to hearing from you soon.
Have an amazing start to your day!
Brittany M, Mount Laurel
November 14, 2017 09:18:21 AM