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October 6, 2014 07:25:03 PM
In reply to Geomaris, Bethlehem
It's great to have you here on TD Helps, Geomaris! We will be happy to provide you with the information needed.
We have multiple options to obtain a new debit card. You may choose which ever option is most convenient for your needs! If you want to keep the same debit card number, please contact our 24/7 Customer Service at 888-751-9000. A new debit card will be shipped to you within 7-10 business days with standard shipping or 2-3 business days via FedEx. Once your new debit card is shipped, your current debit card will become inactive. You will need to activate your replacement card upon receipt by dialing the toll free number listed on the new card.
You may also send us a secured message on www.tdbank.com to request a new debit card to be mailed to you. To send a secured message you must first log on to your TD Bank online profile. Once you're logged in, please click on the "Customer Service" tab, and then select "Send a Message." If you're not currently enrolled for Online Banking you can do so for free by clicking here: http://bit.ly/1lU2qfY. You'll need your account number, Social Security number and your ATM/debit card number. As soon as the application has been completed, you'll immediately be able to access your account to send the message.
If you need a new debit card sooner, you may visit any TD Bank Store. All TD Banks have an instant issue machine where you may obtain a new card seven days a week! To see our locations and hours check out http://bit.ly/TDStores.
We hope this information helps Geomaris!
Cameron P, Mount Laurel
October 6, 2014 07:27:38 PM