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October 20, 2014 08:38:49 PM
In reply to Beverly, Springfield
Thank you for your visit to TD Helps, Beverly. We understand it can be frustrating when experiencing difficulties online and we'd like to help you as best we can.
Please keep in mind that our website, www.tdbank.com, is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of your browser, we suggest making this update.
We'd also recommend that you clear your cache and cookies; which sometimes fixes any browser issues. If the problem continues to occur for you, please disable any plug-ins and restore your browser defaults, or try using a different browser altogether.
If you're still unable to log in, please reach one of our Digital Specialists 24/7 to assist you with your online account. You can call us at 1-800-493-7562 and a Specialist will be more than happy to help you further.
We hope this is helpful for you, Beverly. Take care and have a great night.
Katherine G, Mount Laurel
October 20, 2014 11:39:25 PM