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I want to log in to see my auto loan status. It is automatically withdrawn monthly but I want to know my login information.
August 7, 2014 02:36:55 PM
30 people recommended this |
In reply to Sarah, Austin
Thank you for visiting us at TD Helps, Sarah.
If you are interested in finding out the status of your TD Auto Loan, you have the option to view it online. If you are not signed up for TD Bank Online Banking and would like to enroll, first, make sure you have your account number, TD Bank ATM/Debit Card, Social Security number and, email address handy. Once you do, please visit here http://bit.ly/1lU2qfY to begin the enrollment process. After selecting the link, you will be asked to choose "Personal" or "Business." When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for your Personal Online Banking, that’s okay! We can provide other options for you. You may contact us 24/7 at 1-800-493-7562 to speak with a dedicated Digital Banking Specialist. After account verification, we would be happy to help get you set up!
To cancel or change the date of a scheduled loan payment or with any other questions, please contact our Financial Solutions Group at 800-457-2387; Monday-Sunday. We recommend calling before 5:30 p.m. on the business day the payment is schedule for to cancel or reschedule payment.
If your Auto Loan is through TD Auto Finance, you may contact a TD Auto Finance Representative. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you log-in the online site and check your loan status.
We hope you find that this information helpful and have a great day.
Cameron P, Mount Laurel
August 7, 2014 02:40:22 PM
3 people recommended this
In reply to Cameron, Mount Laurel
I just want to view my auto loan. I cannot enroll online because I do not have a TD Bank debit card. I don't want a bank account. I only want to see my loan status.
April 7, 2015 08:15:22 PM
5 people recommended this
In reply to Renee, Jacksonville
We're sorry to hear that you're having trouble signing up for online access, Renee. We'd be happy to help.
To best assist you, we ask that you contact our Financial Solutions Group Representatives directly for assistance. You are able to call them 24/7 by dialing 800-937-5020 and after account verification, they would be happy to help you enroll. Similarly, you are able to visit a TD Store during lobby hours for assistance. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
If your Auto Loan is through TD Auto Finance, you may contact a TD Auto Finance Representative. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you log-in the online site.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Renee and have a good evening.
Cameron P, Mount Laurel
April 7, 2015 08:16:30 PM
how can I start auto pay for my auto loan from my checking account.
June 29, 2017 10:06:12 AM
In reply to john, Newburg
Thanks for coming to TD Helps for your answers today, John! We'll be happy to help.
If your loan is with TD Bank, we ask that you contact our Financial Solutions Group at 1-800-937-5020, 24 hours a day, 7 days a week. Once speaking with a Specialist, they'll be more than happy to provide you with instructions on how you are able to set up an automatic payment!
Please note, if your Auto Loan is held through TD Auto Finance, please contact a TD Auto Finance Representative for further assistance. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
As always, you're also able to visit your nearest TD Store location for further assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Thanks again for coming to TD Helps today, John. Have a great day!
Customer Service Team, Mount Laurel
June 29, 2017 10:06:51 AM
looking for my outstanding loan balance
January 10, 2018 09:20:11 AM
In reply to Bruce, tampa
Thanks for joining in on the conversation today, Bruce.
We apologize that you may be having trouble accessing your outstanding loan balance, and so that we may assist you with obtaining this information, we'd like to recommend that you call and speak with one of our Specialist.
We apologize for any inconvenience this may cause; however, please understand that TD Helps is not considered a secure forum, and because of this, we do not have access to your loan or personal information.
To connect with a Specialist, you may first dial 1-800-937-5020, 24 hours a day, 7 days a week. By calling the number above you will be directed to one of our knowledgeable Financial Solutions Group Specialist, and they'll be more than happy to provide you with any information you may need. If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again that we were unable to assist you directly, Bruce, but we look forward to hearing from you soon!
Thanks again for stopping by, and have an amazing day!
Brittany M, Mount Laurel
January 10, 2018 09:20:46 AM