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I wanted to purchase downloadable content from a UK website. The cost of the item was in pounds(£), which would then be converted into USD. Upon trying to confirm this purchase, I received an error which told me that my debit card couldn't support these funds. Is there a way to allow international purchases over the internet?
April 8, 2016 11:07:14 AM
In reply to Sam, Marlton
We're sorry to hear that you're having trouble, Sam. We'd be glad to point you in the right direction.
Typically you are able to use your Visa Debit Card anywhere Visa is accepted worldwide including online. Because you're having trouble, we recommend reaching out to us directly for assistance.
You are able to call our Banking Specialists 24/7 at 888-751-9000. After account verification, our Specialists will be glad to determine the cause of the acceptance issue. You are also able to visit us during lobby hours at any TD Store. To take a look at TD Stores and their hours please visit http://bit.ly/TDStores.
We hope to hear from you soon, Sam and have a good day.
Megan K, Mount Laurel
April 8, 2016 11:07:26 AM