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April 29, 2015 07:34:32 AM
In reply to Mirta, Miami
Hi Mirta, it's nice to have you join us here on TD Helps today.
If this is regarding monthly statements for a TD deposit account, such as Checking, Savings or Money Market account and you are already enrolled for our Online Banking, after logging in your account from here http://bit.ly/1eaISlq, please follow the steps below to obtain your statements:
1. Click on the accounts tab at the top of the screen
2. Click on the account number you would like to view statements on
3. Click on the “Statements” tab.
4. Choose the statement period you would like to view and click “View Statement”
5. You may then click the print icon if you would like to print a copy of your statement
If you have not yet enrolled for Online Banking and have a TD Bank ATM/Visa debit card, please follow this link to first enroll for our online service http://bit.ly/1lU2qfY. If you do not have a TD Bank ATM/Visa debit card or if you are experiencing any difficulties viewing your statements, you may contact us 24/7 at 888-751-9000 for assistance. When calling, please understand that we do require account verification, for security purposes.
If you are enrolled for our TD Bank BusinessDirect, after logging in your account from here http://bit.ly/1rvBmq8, please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen
2. Click “Statements”
3. Choose the statement period you would like to view and click “View Statement”
4. You may then click the print icon if you would like to print a copy of your statements
If you are looking to enroll for TD Bank BusinessDirect and you have your TD Bank ATM/Visa debit card, follow the link above and choose Business from the drop down box. Once you’re at the “Sign Up for TD Bank BusinessDirect” page, please complete the application. You will need your Business taxpayer Identification number, account number, TD Bank ATM/Visa debit card number, the business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your User ID and password. In case you don't have a debit card or would like to have immediate access to TD Bank BusinessDirect, you could visit your local TD Bank Store for help. For hours and locations near you, check out: http://bit.ly/TDStores. You may also obtain a copy of your statements while you are at your local TD Bank location.
If you've tried the steps to view your statements and are still unable to see them, please feel free to contact our Tech Support 24/7 at 800-493-7562 for further troubleshooting.
You may also request to have your statements mailed to you by calling 888-751-9000, 24/7. You should expect to receive your statements at your address on file within 7 to 10 business days. Please note delays may occur depending on your postal office.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://bit.ly/1cTejgt (please see "copies" for more details).
If your inquiry is in regard to TD Credit Card statements, please contact TD Card Services 24/7 at 888-561-8861. If your inquiry is about a loan product, please contact a Banking Specialist in our Financial Solutions Group 24/7 at 800-937-5020.
We certainly hope that you find this helpful. Enjoy your day.
Sandy D, Mount Laurel
April 29, 2015 07:38:19 AM