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My name is on my sister's account, I want it removed but I don't know the account number. What steps do I need to take next? Marcia
January 14, 2015 02:36:08 PM
In reply to Marcia, Hartford
Thank you for joining us today on TD Helps, Marcia. We'd be happy to point you in the right direction.
If you are referring to a personal joint account, both signers have equal rights and access to that account. This means that neither signer can be removed from the account, if you do not wish to continue to share the account, the account must be closed. Once the account is closed, the individual may open a new personal account to which the other will not have access to. In order to close a joint personal account, only one signer is required to submit this request.
If you decide to open a new account, we currently offer many ways in which you can open a new account with TD Bank. You can open the account online by selecting the "Open Account" box located beneath each specific Account by following this link: http://bit.ly/WrwMg7 . You could also contact us at 1 (888) 751-9000 to speak with our Banking Specialists who are available 24/7 for your convenience. If you prefer, you may stop by any TD Store for further assistance on opening an Account. To find the nearest TD Bank Store please visit http://bit.ly/TDStores. You may have your joint account closed and new individual account opened all at the same time.
In order to remove your name from a Business account, it is required that all signers on the account visit a TD Bank Store and provide their signatures to remove you from the account.
If you would like to discuss this further with a Banking Specialist, feel free to contact us 24/7 at the same number listed above.
We hope this helps, Marcia and have a good day.
Megan K, Mount Laurel
January 14, 2015 02:38:23 PM