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How can I access my savings account statement from 2015 and 2014. It tells the statements don't go back that far
Susan, Flemington NJ
March 24, 2017 05:54:34 PM
In reply to Susan, Flemington NJ
Thank you for reaching out to us on TD Helps, Susan. We're sorry to hear that you are having issues with your statements and we'll be sure to share some information with you tonight.
Typically savings account statements are generated every month when a transaction such as a debit or deposit is occurs. If you didn't make a deposit or withdrawal from your savings account during that period time that you've mentioned, a quarterly statement would be produced.
If this isn't the case, we recommend contacting one of our 24/7 Customer Service Specialists at your earliest convenience. Once our Specialists verify your account information, they'll be more than happy to assist you.
We sure hope this helps and enjoy the rest of your night, Susan! Take care.
Shanika A, Mount Laurel
March 24, 2017 05:55:23 PM