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I have a personal checking account and I want to send a payment to a company who provided me their ACH and address. How do I do this? There is no option for ACH and Bill pay does not include a field for this.
April 22, 2015 02:58:14 PM
1 person recommended this |
In reply to Colin, Somerville
Thanks for reaching us on TD Helps, Colin. We'd be happy to review.
We apologize for any inconvenience however; we do not offer ACH payments via Online Banking at this time. If this business requires payment via ACH, we ask that you speak with them for alternative payment options.
We recommend taking a look at the Bill Pay feature through Online Banking as your payment may be sent electronically.
When you are making a bill payment through TD Bank Online Banking, the date you select is the delivery date of your payment. This date is when your biller can expect to receive the payment through an electronic funds transfer. In some cases we are not able to complete an electronic funds transfer so we print a check and mail it to your biller, in this case the date you selected is the date the check should be delivered. Any date that is in grey and cannot be selected, is a date that we cannot deliver on. By default all weekends and holidays will not be available for selection of delivery.
When funds are sent via physical check, it is very similar as if you wrote the check yourself. These checks are processed by your biller and often times will not be displayed as a pending transaction. Because of this, it is recommended to keep a ledger in addition to the use of Online Banking.
If you are trying to set up a bill payment to a company, you can do so by accessing the Bill Pay tab after logging in. To go directly to the log in page, please click here: http://bit.ly/1eaISlq. Then select the "Bill Pay" tab. You would then select to "Add a company or person to pay." Once you enter the information required, you'll be ready to schedule bill payments to the biller you've just created.
We'd like to invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7. Please feel free to call 800-493-7562, 24/7 to speak with one of our Bill Pay Specialists.
Additionally, you may visit any TD Bank Store during lobby hours. For a listing of TD Bank Stores please visit: http://bit.ly/TDStores.
Again we apologize for any inconvenience, Colin and if you have further questions please let us know.
Megan K, Mount Laurel
April 22, 2015 02:58:48 PM
1 person recommended this