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My debit card has been compromised twice in the past 2 weeks, so I would like to be alerted if my card is used for any transactions over $100?
Corinne, South Ozone Park
January 29, 2015 03:57:45 PM
2 people recommended this |
In reply to Corinne, South Ozone Park
Welcome to TD Helps and thank you for sending us your question, Corinne.
Although we do not offer transactions alerts at this time, we do offer other types of alerts through our Online Banking.
TD Bank offers several different e-mail alerts. If you choose to have your statements electronically delivered to you, you will automatically receive an e-mail alert stating when it is available for viewing. You can also sign up to receive an e-mail alert when a new Secure Message has come through the TD Bank website. Lastly, you have the option to setup a low or high balance alert if you'd like to be notified of your balance threshold at a certain point. You can view more information and manage these alerts by logging onto your Online Banking and clicking on the “Alerts” tab.
Please also know that we are always happy to receive suggestions such as yours in order to provide a convenient banking experience for all of our Customers. Please keep checking this link http://bit.ly/1hOPk1H to see what new exciting features are being offered here at TD Bank. Stay Tuned!
If you have any additional questions or concerns, please feel free to contact us 24/7 at 888-751-9000 or stop by any of the TD Store locations in your area. For TD Store locations near you, please visit: http://bit.ly/TDStores.
Last but not least, as you mentioned that your debit card info has been compromised, if you have not already done so we do recommend canceling your current card and requesting a new one with different numbers on it. All TD Banks have an instant issue machine where you may obtain a new card seven days a week during normal lobby hours. You will walk out with a new card in hand! And don't worry, if fraud has occurred we'll also be able to help you dispute those items. Let us know during your visit or call us as above and we'll be glad to assist.
Let us know if you have any other banking questions. Have a great one!
LiShu R, Mount Laurel
January 29, 2015 03:59:34 PM