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Mike, New York
August 30, 2014 12:40:12 PM
In reply to Mike, New York
Thank you for reaching out to us here on TD Helps, Mike! We do value your question and we'll be happy to provide you with the appropriate information.
Transferring funds is easier than it has ever been before with our new feature called the "Person-to-Person" transfer, which allows you to send and receive funds via your Online Banking. This feature is free for transfers between TD Bank accounts and it allows you to send money domestically to any account inside and outside TD Bank without having to visit a Store. Also, you will be able to send money via text, email or by creating a contact and even set it up as a recurring transfer. We invite you to check out http://bit.ly/1cz3aim for all of the exciting details. To use this feature, you will need to be logged in to Online Banking from the main website.
If you have an ATM/Debit Card and Social Security number you may fill out the online application to access your personal account(s). Please visit: http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose Personal from the drop down box. Signing up for TD Bank Online is quick and easy – allowing you to view your accounts in just three simple steps! First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online. If you experience any difficulties enrolling for Online Banking, please contact us at 1-800-493-7562 to speak with one of our Digital Banking Specialists or feel free to visit us during lobby hours at any TD Bank Store. For locations near you, check out: http://bit.ly/TDStores.
Once you have logged into your Online Banking, select the “Person-to-Person” tab to enroll for this specific feature (The “Person-to-Person” tab should show at the top of your page after logging into your TD Bank Online Banking. As long as you have a US address on file, you should be able to send funds using this option to another US account). You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and the email address we have on file for you. Next, we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete, you’ll be ready to send the payment which the other person will receive in one business day or three business days as per your selection.
This feature does come with limits on the amount you can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg 3. section 1.16). To locate your current individual limits please follow these steps:
· Log into your online banking
· Click on the Person-to-Person Payments tab.
· Select the account in which you are sending the funds from
· Type in the person’s name, email or mobile number you are sending the funds to
· Type in the amount you’re trying to send
· Select the send date
· Click continue
· Complete the pop-up to add a new contact
· Click Save
· Click on the info button (question mark) next to the amount box
We recommend contacting our 24/7 Digital Department at 800-493-7562 should you have any questions or issues signing up for Person-To-Person. Once again, thanks for writing in and have a great day!
Megan K, Mount Laurel
August 30, 2014 12:41:29 PM