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I would like to set up online banking but it says i need my card number which i did not recieve yet. How long does it usually take?
July 28, 2014 01:53:21 PM
In reply to Latia, Dorchester
Thanks for joining us on TD Helps, Latia and welcome to the TD Family!
Now that you have your brand new account opened, we understand wanting to set it up for Online Banking. During the account opening process, if you selected to have a debit card mailed to you, it typically takes 7-10 business days to receive it. However, if you've already made a deposit into the account, we can help you create your online profile while your debit card is being mailed. To do so, we ask that you give our Digital Banking Specialists a call, 24/7 at 800-493-7562. After account verification, we'll be able to get you set up in no time! You may also visit a local TD Bank location for further assistance. For hours please take a look here: http://bit.ly/TDStores.
Hope this helps, Latia and please let us know if you have any other banking questions.
Colleen B, Mount Laurel
July 28, 2014 01:56:59 PM
In reply to Colleen, Mount Laurel
I am struggling to reach your department on the number provided. I am phoning from South Africa
Lesley-ann, Oudtshoorn South Africa
September 11, 2015 10:08:00 AM
In reply to Lesley-ann, Oudtshoorn South Africa
Hey Lesley-ann, thank you for reaching out to us all the way from South Africa.
If you have any questions regarding your TD account, you may contact us 24/7 while you're outside the United States by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Thanks again for joining us here on TD Helps, Lesley-ann. Have a great weekend!
LiShu R, Mount Laurel
September 11, 2015 10:10:25 AM
How can i set up...... question like above. Further question: I have an online-account, can I receive also an ATM-CARD?
Juerg, D-65931 Frankfurt am Main/Germany
January 16, 2017 06:58:42 AM
In reply to Juerg, D-65931 Frankfurt am Main/Germany
Thanks for joining in, Juerg.
Even if you opened and maintain your account online, you are able to have either a Visa debit card or an ATM only card. You are able to request a card by contacting us 24/7 at 856-751-9000 or 215-569-0518 collect from any landline telephone.
Alternatively, if you are enrolled in Online Banking, feel free to send a secure message to request a card. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps and have a great day.
Megan K, Mount Laurel
January 16, 2017 06:59:12 AM