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February 10, 2015 02:50:25 PM
In reply to luis, clifton
Thanks for joining us here at TD Helps, Luis. We'd be happy to help provide informaiton on how to set this up.
There are two options available depending on the person receiving this transfer and we'd be glad to go over both options with you.
If you are looking to transfer funds from your TD Bank account to your account held at another Financial Institution within the United States, you would use our External Transfer service. You can also initiate a request for funds from your account at another Financial Institution within the United States to your TD account.
If you are looking to transfer funds to a an account that belongs to someone else besides you, you may use our Person-to-Person Payment feature. Our Person-to-Person Payment feature allows you to transfer funds from your personal TD Bank Account to any other individual's bank account within the United States.
In order to be eligible to use our External Transfer service and our Person-to-Person Payment feature, you must have a United States address, a unique United States phone number, a United States issued Social Security number and a valid unique email address. You must also be enrolled for Online Banking and be using a TD Bank Checking or Money Market account for the transfer. For the information on our External Transfer and Popmoney® Payments Services Terms and Conditions, please check out this link: http://bit.ly/1pADlWD. Please note that there may be fees for the use of the above service. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
To use these features, you must be enrolled in Online Banking. If you are already enrolled for Online Banking, please check here: http://bit.ly/1eaISlq.
After logging onto your account, for External Transfers, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out: http://bit.ly/1jXKYqq for all of the exciting details.
If you choose to send an External Transfer, you will have two delivery options, three day or next day delivery. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful three day transfer and must not have had any transactions that overdrew your account in the past 90 days.
For Person-to-Person Payments, once you have logged into your Online Banking, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have two delivery options when sending a Person-to-Person payment; there is the three business day option and the next business day delivery. Again, the next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
Just in case that you are not currently enrolled for Online Banking for your personal accounts, no worries! We have you covered. You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security number and your email address. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
We hope this helps. If you have any other questions, feel free to connect with us via telephone, at the Store, or select "Reply" and we'd be happy to help.
Have a wonderful day!
Yen D, Mount Laurel
February 10, 2015 02:57:23 PM