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December 16, 2014 08:58:36 AM
In reply to Russell, Falmouth,MA
Thank you for visiting TD Helps today, Russell. We will be glad to guide you in the right direction for assistance.
As we would like to assist you directly, unfortunately, we do not have access to your Home Equity loan account information since this is considered an unsecured forum. To best assist you, please contact our 24/7 Financial Solutions Group (FSG) Specialists at 1-800-937-5020. After account verification they'd be more than happy to review your Home Equity loan account and payment options with you. You may also visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at 888-751-9000 to speak with our Banking Specialists.
Russell, we hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions.
LiShu R, Mount Laurel
December 16, 2014 08:59:42 AM