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I would like to switch from TD to a local bank where my mortgage is held. I have liked TD Bank, but this change is necessary. Can you please tell me how to do this? Thanks.
January 30, 2016 03:57:38 PM
2 people recommended this |
In reply to Emma, Woodstock
Hi Emma, thanks for joining us on TD Helps, and we're happy to assist you.
We certainly would hate to lose you as customer. As America’s Most Convenient Bank, we’re committed to being available when you need us. In addition to our Store locations, we also offer fully featured online and mobile banking services; live telephone support 24 hours/day, 7 days/week, 365 days/year. You can always feel free to make a deposit using TD Bank Mobile Deposit. TD Bank Mobile Deposit is available for most iPhone and Android devices and to customers of at least 90 days or longer with an active checking, savings or money market account. Please visit http://bit.ly/1e3jiYF for more information about this feature.
We understand if you do decide to close your account under certain circumstances; and there are a few ways you can go about this. If you have checks available you can write yourself a check for the exact amount in your account. Another option you may want to consider is using our online bill pay to send a check to a company or yourself. We also offer an external transfer option online that will allow you to transfer the funds to an account at another financial institution. You can find out more information about this here: http://bit.ly/1fFniQ0
Once your account is at a zero balance you can call us toll free at 888-751-9000 to complete the process of closing your account . Again, we’d really hate to lose you as a customer. If there is anything else we can help out with, be sure to let us know.
Take care and enjoy your weekend!
Justin B, Mount Laurel
January 30, 2016 03:58:02 PM