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June 30, 2015 01:23:02 PM
In reply to Elizabeth, Philadelphia
Welcome to TD Helps, Elizabeth. We'd be glad to help you make a Mobile Deposit.
If you are already enrolled for Mobile Banking, please log in and follow the steps below:
1. From the Main Menu of the TD Bank Mobile Banking app, select Mobile Deposit, and then Deposit a Check
2. Enter the amount of the check
3. Take a photo of the check using your mobile device
4. Select your account
5. Review and submit your deposit
You may wish to note the date on the front of the check and include the word “Deposited”, for your records. Additionally, you may want to keep this for 14 days to ensure it has cleared your account. You are then welcome to destroy the check.
We invite you to visit http://bit.ly/1e3jiYF for more information about TD Mobile Deposit.
If you have any trouble making a Mobile Deposit, we ask that you contact our Tech Support Specialists 24/7 by dialing 800-493-7562. After account verification, our Representatives will be glad to help you.
If you are not currently enrolled in Mobile Banking, you are able to sign up after you are enrolled in Online Banking. To sign up in Online Banking, please visit http://bit.ly/1lU2qfY. Please know that you will need your account number, ATM/Visa Debit Card number, Social Security Number and email address to sign up. If you have any trouble, feel free to call us 24/7 by dialing 888-751-9000 or visit a TD Store during lobby hours. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Once you are enrolled for our Online Banking, you can download the app by visiting http://bit.ly/1opBqUt. The user name and password that Mobile Banking will ask you for is the same as the one you've created for Online Banking. TD Bank Mobile Deposit is available for most iPhone and Android devices and to customers of at least 90 days or longer with an active checking, savings or money market account.
Please note; there are daily limits and 30-day limits on our Mobile Deposits. The limits on Mobile Deposits depend on the length of your relationship with TD Bank. Keep in mind that the limits are subject to change, so we invite you to visit: http://bit.ly/1e3jiYF for more information on Mobile Deposit.
We hope this helps, Elizabeth and if you have any further questions, please let us know.
Megan K, Mount Laurel
June 30, 2015 01:23:33 PM