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March 5, 2015 07:45:30 PM
In reply to Jamie, Portland
Welcome to TD Helps and thanks for asking, Jamie! We definitely have transfer options for you and we'll be happy to review them.
One of the features we currently offer via www.tdbank.com is our External Transfers feature, which you are welcome to take advantage of if you have a personal account with us and are enrolled in TD Bank Online Banking.
External Transfers are used if you're sending money between your personal account with TD Bank and your account at another Financial Institution. This option is available via Online Banking and you're welcome to send or receive money using this feature. Kindly note that in order to be eligible to use this service, you must have a United States address, a unique United States phone number, a United States-issued Social Security number and a valid unique email address.
If you are already enrolled for Online Banking, please click here http://bit.ly/1eaISlq to log in. If you're not yet enrolled, please find our enrollment self-service link at: http://bit.ly/1lU2qfY to sign up. You'll just need your account number, ATM/Visa Debit card number, your Social Security number and email address. Once there, you will need to choose Personal from the drop down box and complete three steps. After those 3 steps are completed, you will have immediate access to your account(s) online. For any assistance you may need with these steps, reach us 24/7 at 888-751-9000 and we'll be glad to help!
To continue with your transfer, after logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
When sending an External Transfer, you will have two delivery options, three-day or next-day delivery. To qualify for the next day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note, fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1lkiC6K, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you find you have any questions about using this service, please contact a Tech Support Specialist anytime 24/7 at 800-493-7562 who can assist you over the phone, or visit your local TD Bank store. Please find a list of our stores convenient for you at: http://bit.ly/TDStores.
Hope this helps you get started, Jamie! Great seeing you and visit again anytime.
Kristen P, Mount Laurel
March 5, 2015 07:47:28 PM