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November 24, 2014 12:50:07 PM
In reply to judi, fremont
Good afternoon, Judi and great question! Thanks for connecting with us through TD Helps, we're glad to respond.
Through TD Bank Online Banking, you'll be glad to learn that we are able to offer our Customers an array of valuable services, and we invite you to view more here: http://bit.ly/1lnLZE5. This free service includes access to our Popmoney feature among others, which will allow you to make a one-time or recurring payment to another person's account either within or outside TD Bank. You’re welcome to check out http://bit.ly/1h4ZIkL for all of the exciting details!
To use this service, you'll want to enroll in our free Online Banking service. If you are not yet enrolled in Online Banking for your account, please visit http://bit.ly/1lU2qfY to begin the enrollment process. You will need your account number, TD Bank ATM/Debit Card, Social Security number, and email address. Please follow the prompts, and you'll have three short steps to complete. Once these are finished, you'll be online right away. Or if you're already enrolled, you may log in here: http://bit.ly/1eaISlq.
Once logged in, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next, we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send a payment!
When sending a Person-to-Person Payment, you will have two delivery options, three-day or next-day delivery. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. You're welcome to review the Popmoney Terms and Conditions here: http://bit.ly/1pADlWD, and please also note that there may be fees for the use of this service. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
Don't worry if you need any assistance with this! We're here to help you. You may contact us 24/7 at 800-493-7562 to speak with a dedicated Tech Support Specialist. After account verification, we would be happy to help you get set up or assist you with completing your payment.
If you prefer, you're always welcome at any TD Bank Store as well. At our Stores, you're also able to send a Wire Transfer to an individual's account at another bank, either domestically or internationally. If you would like to send a domestic or international wire, you must request the wiring instructions from the financial institution in which you are sending the funds. Then you may visit your nearest TD Bank Store to send a wire. For TD Stores and hours near you, please visit http://bit.ly/TDStores.
Please review additional information on sending international wires at http://bit.ly/1oowsYN. When you are ready to send your international wire transfer, you will need to provide the foreign bank our SWIFT address, which is NRTHUS33XXX, as well as obtain their SWIFT address, which you can obtain by contacting the institution directly.
Keep in mind that wire transfer fees may apply. For our current Fee Schedule please see here: http://bit.ly/1cTejgt. We would also recommend checking with the other financial institution to obtain information regarding any additional fees for their services.
We hope one of these options works for you, Judi! Feel free to reply with your questions and have a fantastic day.
Kristen P, Mount Laurel
November 24, 2014 12:52:26 PM